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Guest		#1 Posted : 07 June 2018 11:58:52(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		Not sure what is happening or if you are trying to subtly tell me something but my name/email is not recognisable by the forum and I can't log in. Claire Bruce Edited by user 07 June 2018 12:14:11(UTC)  | Reason: Password re-set

Guest		#2 Posted : 21 July 2018 19:15:32(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		Not sure what is happening but same thing is occurring today as can't log in - says my user name/email is not recognised. Claire Bruce Edited by user 21 July 2018 19:16:06(UTC)  | Reason: Not specified

ed		#3 Posted : 22 July 2018 06:04:45(UTC)
Rank: Administration Groups: Administrators, Approved, Les Croupiers member, ResultsAdmin Joined: 10/08/2013(UTC) Posts: 126 Has liked: 72 post(s) Likes received: 106 in 52 post(s)		Hi Claire. If you have had your password reset your browser may still be using the old one. Try re-entering the email address you registered with and password. If you can't remember them, try the "forgotton password" link (check spam if you don't get the email).
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Guest		#4 Posted : 02 September 2018 18:20:01(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		Originally Posted by: Guest Not sure what is happening or if you are trying to subtly tell me something but my name/email is not recognisable by the forum and I can't log in. Claire Bruce Same thing has happened again. Can someone sort out my login.

ed		#5 Posted : 02 September 2018 19:35:14(UTC)
Rank: Administration Groups: Administrators, Approved, Les Croupiers member, ResultsAdmin Joined: 10/08/2013(UTC) Posts: 126 Has liked: 72 post(s) Likes received: 106 in 52 post(s)		Have you entered the wrong password 5 times? If not you should be able to use the "forgotten password" link.
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Guest		#6 Posted : 08 September 2018 14:21:48(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		It wont actually recognise my email address on the "forgotten password" so not sure what is happening. Is there anything else I can do? Claire

amanda thompson		#7 Posted : 08 September 2018 15:21:37(UTC)
Rank: Administration Groups: Approved, Les Croupiers member Joined: 10/08/2013(UTC) Posts: 754 Has liked: 295 post(s) Likes received: 766 in 308 post(s)		Claire, I've re-set it and have emailed you.
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Claire Bruce		#8 Posted : 08 September 2018 15:30:16(UTC)
Rank: Advanced Member Groups: Approved, Les Croupiers member Joined: 13/08/2013(UTC) Posts: 584 Has liked: 522 post(s) Likes received: 589 in 233 post(s)		Thanks Amanda. I am back in!
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Guest		#9 Posted : 10 September 2018 20:33:03(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		I'm having the same problem.

Guest		#10 Posted : 11 September 2018 19:27:42(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		this is alan mann. I'm having the same problem

amanda thompson		#11 Posted : 12 September 2018 09:15:55(UTC)
Rank: Administration Groups: Approved, Les Croupiers member Joined: 10/08/2013(UTC) Posts: 754 Has liked: 295 post(s) Likes received: 766 in 308 post(s)		If you click on login you will see there is a 'forgotten password' option you can use. Your username is your email address, the one you used to first register for the site.
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Guest		#12 Posted : 15 September 2018 23:42:36(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		it wont recognise my email address. alan mann

ed		#13 Posted : 16 September 2018 10:52:38(UTC)
Rank: Administration Groups: Administrators, Approved, Les Croupiers member, ResultsAdmin Joined: 10/08/2013(UTC) Posts: 126 Has liked: 72 post(s) Likes received: 106 in 52 post(s)		It won't recognise your email address because you've entered the wrong password 5 times. If you can't remember your password, it's best to try it no more than 4 times and then use the "forgotten password" link. If you try 5 times you get locked out and we have to reset it. I've reset it now, you should get an email with a new random password (check spam if you don't). Edited by user 16 September 2018 10:53:20(UTC)  | Reason: Not specified
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Eve Gallop-Evans		#14 Posted : 17 September 2018 20:10:44(UTC)
Rank: Advanced Member Groups: Approved, Les Croupiers member Joined: 28/06/2015(UTC) Posts: 107 Has liked: 206 post(s) Likes received: 93 in 47 post(s)		Ed, do you know why In the past few months I have had to login to the Forum every time? Despite “Remember me”, it logs me out. No major problem, but just an extra step which is a bit of a pain.
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Jenny Martin		#15 Posted : 17 September 2018 20:27:23(UTC)
Rank: Advanced Member Groups: Approved, Les Croupiers member, ResultsAdmin Joined: 13/08/2013(UTC) Posts: 309 Has liked: 150 post(s) Likes received: 180 in 98 post(s)		Eve, I’ve been having the same issue recently
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amanda thompson		#16 Posted : 18 September 2018 08:13:37(UTC)
Rank: Administration Groups: Approved, Les Croupiers member Joined: 10/08/2013(UTC) Posts: 754 Has liked: 295 post(s) Likes received: 766 in 308 post(s)		A few months ago there was a system upgrade. You're correct, you will need to sign in more regularly. However you can use your browser to auto-fill your password.
1 user liked this post.		Eve Gallop-Evans on 18/09/2018(UTC)
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Guest		#17 Posted : 29 September 2018 18:48:05(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		I have been having problems logging into the forum for the last couple of weeks . It doesnt seem to recognise my email address . Thanks , Susan Watson.

ed		#18 Posted : 01 October 2018 16:31:04(UTC)
Rank: Administration Groups: Administrators, Approved, Les Croupiers member, ResultsAdmin Joined: 10/08/2013(UTC) Posts: 126 Has liked: 72 post(s) Likes received: 106 in 52 post(s)		Have you entered the wrong password 5 times? If not you should be able to use the "forgotten password" link.
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Guest		#19 Posted : 01 October 2018 16:47:39(UTC)
Rank: Guest Groups: Guests Joined: 10/08/2013(UTC) Posts: 1,448 Likes received: 6 in 6 post(s)		Hi Ed , no , it wasn’t recognising my email address . Amanda has already sorted it . Many thanks , Sue.

ed		#20 Posted : 01 October 2018 19:23:54(UTC)
Rank: Administration Groups: Administrators, Approved, Les Croupiers member, ResultsAdmin Joined: 10/08/2013(UTC) Posts: 126 Has liked: 72 post(s) Likes received: 106 in 52 post(s)		I'm not sure what you mean by "not recognising your email address"? On the forgotten password page? The only way you can get locked out is by entering the wrong password 5 times.
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