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#1 Posted : 17 September 2013 20:51:30(UTC)
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If you've forgotten your password, you should now be able to reset it yourself via the "Lost Password" link on the login page.

You should get an email with a random new password within a few minutes.

You can then change it once you're logged in via the "My Profile" page and the "Change Password" link on the left under "Personal Profile".

Any problems, post here.
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#2 Posted : 11 October 2013 19:57:27(UTC)
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I'm having problems trying to login, I've clicked lost password and entered the password that's been sent in the email, but its still showing password/username incorrect. I've tried with my username and with my email address, but no luck. I'm probably missing something really obvious! :) Jodie Williams
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#3 Posted : 11 October 2013 20:45:30(UTC)
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Hi Jodie, I've reset your password. You should get an email with the new one (check spam if not). You can change it to something else when you login.

Let me know if you still have trouble.
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#4 Posted : 19 April 2015 12:49:23(UTC)
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I'm locked out again Amanda. :(

Its Lyndon.
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#5 Posted : 09 May 2015 15:35:48(UTC)
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Hi Amanda
I have a new email and was trying to reset my details but have somehow stuffed up! my new email is juliescholey29@gmail.com
was going to keep same password, can you reset user name/email address for me please. many thanks,
julie
julie scholey Offline
#6 Posted : 09 May 2015 15:46:50(UTC)
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have now managed to creat a `new member` file with my new e-mail, but can`t use the forum to replies to posts etc,-can only do this by using my old log in-are you able to fix?thanks,julie
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#7 Posted : 19 May 2015 12:47:42(UTC)
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Have tried the Forgot Password button, but still haven't received an email containing a new random password.

User name is stevespeirs. Email steve.speirs@gmail.com

Any ideas?
amanda thompson Offline
#8 Posted : 19 May 2015 13:18:35(UTC)
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I've reset it and emailed you with new password.
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#9 Posted : 10 June 2015 16:24:14(UTC)
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Please can you reset my password I have clicked on the reset password link but email hasnt come through .
My email address is parkemlm@icloud.com

Thank you

Matthew Parkes

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#10 Posted : 14 June 2015 14:21:46(UTC)
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Similar problem to other people, I have tried to find my old password but no email has come through. Can you help?
martin.pinnell@ntlworld.com
amanda thompson Offline
#11 Posted : 15 June 2015 08:44:19(UTC)
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I think I'm up to date with these now. If you forget your password you have to notify us - the automatic generation of new passwords is not operational.
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#12 Posted : 06 September 2015 18:32:40(UTC)
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Hi Amanda,
My google chrome link has crushed due to lap-top old age; don't know what my password was. Please may have a new one? Thanks, Gwen Thomas
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#13 Posted : 06 September 2015 18:34:33(UTC)
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I have changed my phone and lost my password. Lyndon
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#14 Posted : 07 November 2016 13:14:39(UTC)
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Hiya,

I've forgotten my password and when I try to login is not recognising my email address. when I try to re-register its saying that email address is already registered.

Help! email is chrisstacey99@gmail.com


cheers

chris stacey
amanda thompson Offline
#15 Posted : 07 November 2016 14:56:49(UTC)
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I've reset your password Chris. Your username is your email address and the system will recognise that, but you can't log in without your password. You can't re-register with the same email.

Just for everyone to note. Whatever device you use, and even if you remain logged into the forum on it, you will periodically be logged out. So please make a note of your password.

Please don't re-register using different email addresses.


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#16 Posted : 08 November 2016 13:10:47(UTC)
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Hello,

I've forgotten my password too sorry - didn't realise this thread was already going. My email is jodiewilliams23@hotmail.com

Would you be able to reset it please?

Thank you!

Jodie Williams
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#17 Posted : 24 February 2017 17:40:38(UTC)
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Originally Posted by: Guest Go to Quoted Post
Please can you reset my password I have clicked on the reset password link but email hasnt come through .
My email address is parkemlm@icloud.com

Thank you

Matthew Parkes



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#18 Posted : 10 May 2017 15:29:37(UTC)
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I can't log in again tried the reset password and that don't work either Tracey Newman
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#19 Posted : 10 May 2017 17:51:32(UTC)
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Tracy, I have re-set your password and emailed it to you. The forum wouldn't be the same without you. BigGrin
 1 user liked this post.
Tracey Newman on 10/05/2017(UTC)
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#20 Posted : 11 May 2017 18:27:00(UTC)
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I can't log in, can you help please?
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